Is This Content Helpful?
We're glad to know this article was helpful.
After setting up the Data Delivery Extension with ArcIMS and submitting a translation request in the viewer, instead of the translation results, the following error displays:
"A system error has occurred.
Error Details: "not available"
The translationServlet log file shows an entry similar to the following:
<date/time> ERROR Exception class is: java.lang.NullPointerException
This may be due to a non-unicode locale being used. The ArcIMS Data Delivery Extension 9.0 is not fully supported with non-English locales.
Switch to English locale and verify the error still occurs. If it still occurs, contact ESRI Support for further troubleshooting assistance.