ERROR

Failed to create object. Make sure the object is entered in the system registry

Last Published: April 25, 2020

Error Message

Attempting to insert a Microsoft Word document into a layout may yield the following error message:

"Failed to create object. Make sure the object is entered in the system registry"

Cause

The machine's anti-virus software may have "script blocking" enabled.

Solution or Workaround

Adjust anti-virus software so that it does not conflict with the insert object function in ArcMap.

  • Contact the Anti-Virus software provider for assistance in modifying the script blocking settings.
  • Access the Symentac support site through the link Related Information and navigate to information about changing the script blocking settings for Norton Anti-Virus.

Article ID:000007145

Software:
  • ArcMap 9 x

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