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What is the availability of ArcWeb services?
ArcWeb services has an availability of 99.9%. Availability is the proportion of time that a system is available for use. A system that has 99.9% availability means that there is only about 8 hours over the course of a year that the system is inaccessible or down. ESRI has contracted with a third party company to continuously monitor the availability and performance of ArcWeb services. This monitoring is done from a number of locations around the world and from a variety of Internet Service Providers.