How To: Release a hung license from a remote License Manager server
Instructions provided describe how to remove a hung license from a remote License Manager server.
If a physical or remote login access to the License Manager server cannot be obtained, a user account with administrative rights on that machine can use the following steps to release a hung license from a remote License Manager server.
Install the ESRI License Manager on the local machine using the ArcGIS Desktop or ArcInfo Workstation installation CD.
Note: Since this will not be an active license manager a hardware key and license file is not required. <a href='http://support.esri.com/en/knowledgebase/techarticles/detail/19819' target='_blank'>How To: Create a dummy license file</a>
Disable the License Manager service from starting automatically.
Instructions provided describe how to disable the License Manager from automatically starting on Windows. The License Manager does not start automatically by default on UNIX.
The steps below refer to the License Manager installed with ArcGIS versions 8.x and 9.x.
Note: The following information is an explanation of the syntax used in Step 6 and 7:
Feature - ARC/INFO - This is the license that is hung. User - JohnDoe - The username of the person who checked out the license. Host - client1 - The hostname of the machine on which the license was being used. Port - 27005 - The port the license manager daemon is using to communicate. LM_Server - server1 - The hostname of the License Manager server. Handle - 3180 - A unique identifier for the license session.
Using the '-h <feature> <host> <port@LM_SERVER> <handle>' option:
In such cases it is best to use the lmremove option '-h <feature> <host> <port@LM_Server> <handle>', unless the license manager is pre-ArcInfo 7.2.1 or pre-ArcView 3.1. When the display is encrypted, it may contain special characters, such as |, (,), ~, which will not be read for their text value. Use the double quotes when encountering such characters. For example: