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FAQ: Why does the ArcMap status bar display "The server has not yet responded to your request... click Cancel to interrupt and try again"?

Question

Why does the ArcMap status bar display "The server has not yet responded to your request... click Cancel to interrupt and try again"?

Answer

This message displays after ArcMap has waited for 30 seconds for a GetCapabilities response from a Web Map Service (WMS) or Web Feature Service (WFS) server. ArcMap continues to wait for a response if Cancel is not clicked.

The message persists if you connect to the Internet using an authenticating proxy server and you list layers from a WMS server that performs a server-side redirect. This is a proxy server limitation.

Two examples of WMS servers that do server-side redirects are:

- http://www.cubewerx.com/demo/cubeserv/cubeserv.cgi?
- http://www.mapinfo.com/miwms?