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Error: The Registration Number or Authorization Code does not match the data you have entered. Please check all values.

Error Message

The following error occurs when registering ArcIMS, ArcSDE, ArcGIS Server, or ArcGIS Engine by using fax or phone manual entry method.

"The Registration Number or Authorization Code does not match the data you have entered. Please check all values."

Cause

The registration number and authorization code are validated against all information entered in each of the five fields. If any of the five are incorrect, this error is returned.

Solution or Workaround

Verify the information entered is exactly as it is appears on the registration page that was faxed. The date format must be in DD-mon-YYYY as shown in the following example.

Code:
31-jan-2007

The feature name must be entered as it appears. Instead of entering "ArcGIS Server" or "ArcIMS", enter the feature name in the following manner:

Code:
arcgisserver


Code:
arcimsserver