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FAQ: How many credits do I have?

Question

How many credits do I have?

Answer

The remaining credits and days until an account expires can be viewed by accessing View Usage of the My Account pages. This information is also available via SOAP from the Account Info Web Service.

In addition, reminder e-mails are sent at the following times:
--when 20% of the original credit purchase left or 60 days left on the account (or 10 days for evaluation accounts);
--when 10% of the original credit purchase left or 30 days left on the account.; and
--when zero credits remain or the account expires.

The above e-mails are sent to the e-mail address associated with your ESRI global account.

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