Answer
An internationalization issue exists when using a Macintosh. Sometimes special
characters are missing or displayed incorrectly.
There is also a known issue with the TIFF file that is included when downloading a U.S. map with weather data in EPS format.�In certain graphic program versions the TIFF file doesn't shrink to the correct size (dpi settings) when you open it with the EPS file. Illustrator users can reduce the file 36 percent, make it translucent, and place it in back of the map itself. FreeHand users must employ Photoshop for this step.