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Problem: ArcPress clips when printing with the RTL driver on paper wider than 36" or PCL larger than 8.5" x 11"

Description

ArcPress clips to approximately 36" wide when printing using the RTL driver on a printer and paper that is 40", 42", 50" or 60", etc. wide. These printers include the HP DesignJet 5000, 5500 and 800 as well as numerous Encad NovaJet printers.

ArcPress PCL also clips to 8.5" x 11" when printing PCL on 11"x 17" or larger paper.

Cause

All ArcPress drivers have hard-coded maximum page sizes that need to be increased when printing on larger paper sizes.

Solution or Workaround

Enlarge the hard-coded max page width/size by editing the arcexe7x\ or arcexe8x\etc\device1.dat file.

  1. Using ArcInfo 7.x or 8.x/ArcGIS 8.x, go to the arcexe**\etc directory.

    Using ArcView GIS 3.x, go to arcview\arcpress\etc directory.
  2. Open the device1.dat file in a text editor.
  3. Make the following edits:

    To make the PCL drivers print 11" x 17": in the four lines beginning with 'PCL', change '2340, 3000' to '3090,4800'.

    To make the RTL drivers print wider than 36": in the four lines beginning with 'RTL', change '10350' to '12150' to print 42" wide, '14550' to print 50" wide, and '17550' to print 60" wide. There is no need to modify the '-1' digit as that indicates that it is roll feed.
  4. Save and close device1.dat. To view the changes, close any open instances of ArcInfo, ArcViewGIS, ArcPress or ArcMap and restart.

    Note:
    ArcPress for ArcGIS ArcMap 9.0 no longer uses hard coded page sizes. It now reads the available printer page sizes from the installed printer driver.

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