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FAQ: What should I do when the Find, Identify, and Query Builder functions do not return the correct values in HTML viewer International windows?

Question

What should I do when the Find, Identify, and Query Builder functions do not return the correct values in HTML viewer International windows?

Answer

The most likely cause for this problem is that the character encoding is incorrectly specified.

Ensure that the character encoding is correctly specified in the following files:

• viewer.htm in the Web site directory C:\ArcIMS\website

Example:
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">

and

• aimsXML.js at the Web site directory C:\ArcIMS\website\javascript.

Example:
var charSet = "ISO-8859-1"

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