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Problem: TIFF and JPEG images appear black in Print Preview and when printing or exporting

Description

When previewing a map that contains an inserted TIFF or JPEG image and printing or exporting, the entire TIFF or JPEG image appears in solid black.

Cause

Depending on the size of the TIFF or JPEG or the page size of the map, the TIFF or JPEG may process as solid black.

Solution or Workaround

  • Instead of using the Insert Picture option found using Insert > Picture, use the Add Data option to insert the TIFF or JPEG.
    [O-Image] AddData
  • Convert the TIFF or JPEG to a BMP format. Use the BMP format image as the inserted picture, instead of the TIFF or JPEG.

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