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Problem: Cannot preview an ArcIMS Image Service in ArcCatalog

Description

An ArcIMS Image Service cannot be viewed in the ArcCatalog Preview panel.

Cause

The map units need to be set in ArcIMS Author.

Solution or Workaround

Perform the following steps to set the map units.

  1. Determine the map units of the data. This could involve going back to the source information for the data. Another possibility is to view the data with other data of known map units or read the metadata.
  2. Open the map configuration file (.axl) in ArcIMS Author.
  3. Click View Menu > Scale Bar Properties > Map Units and set the units to Decimal Degrees, Feet, or Meters. Save changes to the .axl file.
  4. Refresh the Image Service using ArcIMS Administrator. Now the service can be previewed in ArcCatalog.