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The "ESRI Geometric Symbols" font does not appear correctly when the map is opened as a local project or displayed as a MapService. Instead of the expected "ESRI Geometric Symbols" character, a character from the "Wing Dings" font set is displayed.
This problem occurs even if the "ESRI Geometric Symbols" font is installed correctly on the machine.
This is a known problem in certain 1.3.x versions of the Sun Java Developer Kit (JDK) and Java Run Time Environment (JRE) when attempting to render this font.
An alternate font is included with ArcIMS--"ESRI Geometric Shapes IMS". Use it instead of the "ESRI Geometric Symbols" font.