iPlanet Web server won't start after installing and configuring Metadata Explorer or Service Administrator

Description

After installing and configuring Metadata Explorer or ArcIMS Service Administrator, iPlanet Web server won't start, and ArcIMS Diagnostics are not successful.

Cause

There is a typographical error in the ArcIMS Installation Guide's instructions for modifying iPlanet's web-apps.xml file.

Solution or Workaround

1. In a text editor, open iPlanet's web-apps.xml file.
   
   On Windows:
   <iPlanet Installation Directory>\https-<localhost>.<domain>.com\config\web-apps.xml
   
   On UNIX:
   <iPlanet Installation Directory>/https-<localhost>.<domain>.com/config/web-apps.xml.
   
   
2. Scroll to the end of the file and modify the following lines:
   
   On Windows:
   

   Code:
   <Web-app uri="/metadataexplorer" dir=" <ArcIMS Installation
   Directory>\Metadata\MetadataExplorer"/> 
   
   and/or 
   
   <Web-app uri="/esriadmin" dir=" <ArcIMS Installation
   Directory>\Administrator\esriadmin"/>

   
   
   On UNIX:
   

   Code:
   <Web-app uri="/metadataexplorer" dir=" <ArcIMS Installation
   Directory>/aims40exe/Metadata/MetadataExplorer"/>
   
   and/or
   
   <Web-app uri="/esriadmin" dir=" <ArcIMS Installation
   Directory>/aims40exe/Administrator/esriadmin"/>

   
   so that a lowercase 'w' is used for web-app.
   
   On Windows:
   

   Code:
   <web-app uri="/metadataexplorer" dir=" <ArcIMS Installation
   Directory>\Metadata\MetadataExplorer"/>
   
   and/or 
   
   <web-app uri="/esriadmin" dir=" <ArcIMS Installation
   Directory>\Administrator\esriadmin"/>

   
   
   On UNIX:
   

   Code:
   <web-app uri="/metadataexplorer" dir=" <ArcIMS Installation
   Directory>/aims40exe/Metadata/MetadataExplorer"/>
   
   and/or
   
   <web-app uri="/esriadmin" dir=" <ArcIMS Installation
   Directory>/aims40exe/Administrator/esriadmin"/>

   
   
3. Save and close the file.
   
4. Stop and start the iPlanet Web server.