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Problem: Printing from ArcPress for ArcInfo 8.0.x or ArcView 3.x print black and white using the HP DesignJet 5500, 5000, 800 or 500 series printers

Description

When printing to HP DesignJet 5500, 5000, 800 or 500 series printers using ArcPress for ArcInfo 8.0.x or ArcView GIS 3.x, .rtl files print in black and white instead of in color.

Cause

The HP DesignJet 5500, 5000, 800, 500 series printers do not support the HP RTL (CMYK) driver used by ArcPress for ArcInfo 8.0.x and ArcView GIS 3.x.

Solution or Workaround

  • For ArcInfo users: Upgrade to ArcGIS 8.1 and use the HP RTL Device Dithered (RGB) driver in the ArcPress extension.
  • For ArcView GIS 3.x users: download and install the ArcPress 2.0a for ArcView patch and use the HP RTL RGB driver with hardware dithering; see "Print with ArcPress RTL Device Dithered RGB driver" in Related Information, below, for instructions.

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