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Error: Error opening default preferences file

Error Message

This error occurs while geocoding:

"Error opening default preferences file"

Cause

The file mprefdef.db, or some other file necessary to geocode, has been deleted or has become corrupted.

Solution or Workaround

  1. Uninstall ArcView.
    1. Click Start > Settings > Control Panel.
    2. Double-click the Add/Remove Program icon.
    3. Select ArcView.
    4. Click Remove.
Warning:
Be sure to copy to a temporary directory any projects, data, scripts, and extensions that may reside in the ArcView home folder. This folder is called ESRI by default.
  1. Delete the ArcView home folder, if it doesn't contain other products.
Note:
The uninstall process does not remove this folder.
Warning:
Be sure to copy to a temporary directory any projects, data, scripts, and extensions that may reside in the ArcView home folder. This folder is called ESRI by default.
  1. Disable any antivirus utility you may have running on your computer.
  2. Reinstall ArcView.
  3. Copy to the ArcView home folder any projects, data, scripts, and extensions that you saved in the temporary directory.