You do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account.

Error Message

When installing ArcGIS Desktop Service Pack 1, the following error occurs:

You do not have access to make the required system configuration modifications. Please rerun this installation from an administrators account.

Cause

Some versions of Acrobat Reader are known to add registry keys that conflict with ArcGIS.

Solution or Workaround

1. Open an MSDOS command window.
2. Change to the Utilities directory.
   
   

   Code:
   C:\>CD C:\arcgis\arcexe81\ArcObjects Developer Kit\Utilities

   
   
3. Run fixregistry.
   
   

   Code:
   C:\arcgis\arcexe81\ArcObjects Developer Kit\Utilities> fixregistry /F