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Error: The page cannot be displayed

Error Message

Double-clicking on the file ..\ArcGIS\Documentation\install_ArcGIS.html causes Internet Explorer to return the message "The page cannot be displayed."

Cause

This is a known issue. The shortcut points to the install_ArcGIS.htm file. It should be pointing to install_ArcGIS.html.

Solution or Workaround

You can access the installation guide by double-clicking the following file:

..\ArcGIS\arcexe81\Documentation\install_guides\ArcGIS_Desktop\installArcGIS.html