C:\Documents and Settings\<user_account>\Application Data\Esri\ArcMap\Templates
Verify a default printer is installed. If the default printer is on a network, be sure there is access to that printer.
Remove any customizations, add-on scripts, third-party extensions for ArcGIS, and unregister any custom DLL's that may be present. If removing the customizations fixes the problem, then the customizations can be added in one at a time to determine where the problem lies.
Methods to remove customizations varies depending on the customization type. Contact the vendor or author of the customization to determine the best method.
Make sure the MXD or the referenced data has not been moved or deleted.
Double-click an .mxd file in Windows Explorer.
Do a clean reinstall of the software.
The installation requires that you are logged in as an administrator.
If the problem still is not resolved, there may be an issue with the operating system. Update Internet Explorer and reapply the latest Windows Service Pack.