PROBLEM

Exporting a JPEG with no background color creates image with gray background

Last Published: April 25, 2020

Description

When exporting a JPEG file, there is an option to choose a background color. Selecting 'No color' produces a gray background.

Cause

Incorrect color choice. JPEG images do not support transparency.

Solution or Workaround



Select white as the background color.

Article ID:000004123

Software:
  • ArcMap 8 x

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