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When trying to start ArcCatalog or ArcScene, a splash screen is briefly displayed without opening the application, or one of these messages appears:
"ArcCatalog.exe or ArcScene.exe has generated errors and will be closed by Windows."
"The instruction at 'xxxxxx' referenced memory at 'xxxxxx'. The memory could not be read."
The video graphics driver is not loaded properly or is not compatible with ArcGIS 8.1.
Steps 1 and 2 are to verify the cause of the error you receive when opening the application.
Steps 3-5 are possible resolutions to the application error.
Warning: The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary. Esri cannot guarantee results from incorrect modifications while following these instructions; therefore, use caution and proceed at your own risk.
Note: If ArcCatalog or ArcScene starts up, it is most likely a graphics card issue.
Note: You can download the driver from your PC or graphics card manufacturer's Web site.
Note: See Microsoft's Web site or contact your system administrator.