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Problem: On Windows 2000 with IIS5, after going through the ArcIMS installation I get an error saying that I don't have administrator privileges

Description

On Windows 2000 with IIS 5.0, after going through the ArcIMS installation I get an error saying that I don't have administrator privileges. I then get an error message that ArcIMS cannot be uninstalled.

Solution or Workaround

This problem occurs occasionally on Windows 2000 even if you have administrator priviledges.

  1. Do a manual uninstall of ArcIMS 3.1 from Add/Remove Programs in the Control Panel.
  2. Next, log out and then log back in.

    You should be able to install ArcIMS 3.1 after logging out.