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Problem: Empty Display Hardware Key Status

Description

When running User Diagnostics in ArcGIS 8.1, the portion allocated for Display Hardware Key Status is blank.

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Display Hardware Key Status
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Solution or Workaround

Verify the status of the key with other available methods.

  • Click Start > Programs > ArcGIS > License Manager > Display Hardware Key Status.
  • Open a Command Prompt window.

    A. Click Start > Run > type cmd.
    B. Click OK.

  • Type the following:

    Code:
    C:\>cd Program Files\ESRI\License
    C:\Program Files\ESRI\License> esrihostid.exe