PROBLEM

ArcMap process left running when exiting ArcMap after using the MXD Doctor

Last Published: September 15, 2020

Description

An ArcMap process may be left running after using the MXD Doctor utility to retrieve valid objects from a corrupt ArcMap document.

Cause

Some objects in the corrupt ArcMap document haven't been released from memory correctly.

Solution or Workaround

After using the MXD Doctor and exiting ArcMap:

  1. Run the Windows Task Manager and select the Processes tab.
  2. See if ArcMap.exe is in the list of processes. If you no longer have a session running, and ArcMap.exe still shows up in the processes list, stop it by selecting it and clicking End Process.

Article ID:000002994

Software:
  • ArcMap 8 x

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