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When performing a Customer Prospecting Analysis in Business Analyst, the option to create a Report is inactivated ("grayed out").
The Report option will be inactive if you have extracted 'Map data only', when adding county, tract, and/or block group data to your study area.
Extract the attribute information for the counties, tracts, and/or block groups that are in the study area.A. Select CD Data from the Business menu
Note: Business Analyst extracts the attributes and overwrites the existing counties, tracts, and/or block groups themes that are in the study area. Once the extraction is complete, perform the analysis as normal.