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Problem: Crystal Reports for ESRI prompts for a registration number

Description

While installing Crystal Reports for ESRI, the setup prompt you for a registration number.

Cause

The registration number for Crystal Reports should be provided automatically by the setup process. On some systems this fails to work properly. You will need to manually enter the registration number.

Solution or Workaround

  1. Navigate to the Crystal\Win32\x86 directory on the Arcview installation CD.
  2. Open the Report32.ini file in a text editor such as Notepad. Near the top of this text file is a [Setup] section. Take note of the KeyCode number.
  3. Return to the Crystal Reports setup process and enter the 12 digit KeyCode when prompted for the registration number.