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How To: Create the ESRI License Manager debug log file for ArcGIS Desktop

Summary

Instructions provided describe how to create the debug log file that contains additional information for troubleshooting the License Manager.

Procedure

  1. On the ArcGIS License Manager server, click Start > Programs > ArcGIS > License Manager > License Manager Tools.
  2. Select Configuration Using Services. Make sure the ArcGIS License Manager is highlighted and click the Configure Services tab.
  3. Type a file path in the Path to the debug log file text box. Place the file where it is convenient and give it a distinct name. For example:

    Code:
    C:\TEMP\debug.log

  4. Click Save Service. The next time the machine is started or the License Manager restarted, the License Manager writes information to this file. This file can be viewed using a text editor, such as Notepad.

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