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How To: Change the URLs specified in the ArcIMSParams.js file

Summary

The following is a workaround when the HTML viewer hangs with Retrieving Map image.

Procedure

  1. Open the ArcIMSparams.js file in a text editor such as WordPad. This file is created by ArcIMS Designer and placed in the HTML directory of the Map web pages.
  2. Search for the imsURL and imsOVURL variables.
  3. Change the URL to a path that will be resolvable from the client's machine.
  4. Save the file.
  5. Clear your browser cache.
    <a href='http://support.esri.com/en/knowledgebase/techarticles/detail/14652' target='_blank'>How To: Clear your browser's cache</a>
  6. Reload and try to view the page.