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Error: ARC is not installed properly

Solution or Workaround

Summary

This error occurs when trying to run ARC:

"ARC is not installed properly".

Cause

The ARC environment variable has not been set or is not getting recognized in AUTOEXEC.BAT.

Solution

1. Type the following at the DOS prompt (use the path to where PC ARC/INFO is installed on the system):

SET ARC=C:\ARCEXE  

If ARC runs, the problem is in the AUTOEXEC.BAT file.

2. See if 'SET ARC=C:\ARCEXE' is defined in the AUTOEXEC.BAT file. If it is, move it up within the AUTOEXEC.BAT file. If it isn't, then type it in and save the file.

Note:
Make sure not to type a space after the word ARCEXE.

3. Check the environment space specified in CONFIG.SYS by the SHELL statement, it should be at least 512 bytes.

SHELL=C:\DOS\COMMAND.COM /E:512 /P