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Error: Starting ArcInfo 8.0.1 returns: FATAL ERROR Segmentation Violatio

Solution or Workaround

Why does starting ArcInfo 8.0.1 return "FATAL ERROR Segmentation Violation"?

Answer:

An entry in the license file FEATURE or UPGRADE line is incorrect.

The license file(s) have "vendor info" in the FEATURE line. The correct entry should be "vendor_info" (with the underscore). To correct, edit the license file(s) and restart the license manager.

Incorrect:
FEATURE ARC/INFO ESRI 8.01 01-jan-00 1 3BFF602151F669CB9349 vendor info="8CDZFL7B5R6G6RH9L023" ck=15

Correct:
FEATURE ARC/INFO ESRI 8.01 01-jan-00 1 3BFF602151F669CB9349 vendor_info="8CDZFL7B5R6G6RH9L023" ck=15

On Windows NT:

1. Open Start > Settings > Control Panel > Services

2. Highlight the "ESRI License Manager" service

3. Click on "Stop" to stop the ESRI License Manger

4. Open an NT Explorer window and navigate to C:\Program Files\ESRI\License.

5. Edit each *.lic file in Notepad and replace "vendor info" with
"vendor_info"

6. In Services, click on "Start" to start the ESRI License Manager

Arc will now start without the "FATAL ERROR" message.

On UNIX:

1. Navigate to the directory where the license file is stored
% cd $ARCHOME/sysgen

2. Become root or the owner of the license manager daemons
% su

3. Stop the License Manager
# ./lmutil lmdown -n -c license.dat

4. Edit the license.dat file and replace "vendor info" with "vendor_info"
# vi license.dat

5. Start the License Manager
# ./lmgrd -c license.dat > license.log

Arc will now start correctly.