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Technical Article   HowTo:  Upgrade licenses for ArcGIS Desktop 10 to Version 10.1

Article ID: 40383
Software:  ArcGIS for Desktop Advanced 10.1 ArcGIS for Desktop Standard 10.1 ArcGIS for Desktop Basic 10.1
Platforms: N/A

Summary

ArcGIS 10.1 for Desktop single-use licenses (ESU123456789) support the ability to upgrade a currently installed and authorized system from ArcGIS for Desktop 10.0 to 10.1. This means that if ArcGIS for Desktop 10.0 is simply uninstalled, and ArcGIS for Desktop 10.1 is installed, the workflow below can be used to easily upgrade the license.

ArcGIS for Desktop 10.1 concurrent-use licenses (EFL123456789) are a license type that leverages the ArcGIS License Manager to 'float' licenses on an organization's network, also support upgrades using the workflow described below.

 The 10.1 licenses served from the 10.1 License Manager work for either the 10.1, 10.0, or 9.x client ArcGIS for Desktop software.


IMPORTANT: The 10.1 licenses received upgrade/replace the 10.0 licenses already owned. This means that if all the 10.0 licenses are currently deployed, those systems must either be upgraded to 10.1, or their 10.0 licenses must be de-authorized before the 10.1 licenses are available for new deployments.

Server Products

Server product licenses (ECP123456789) do not participate in upgrade workflows at this time. To upgrade an ArcGIS Server product, simply:

1. Uninstall the ArcGIS Server 9.x/10.0 product.
2. Install the ArcGIS Server 10.1 product.
3. Authorize the product using the ECP code received from Esri Customer Service.

Procedure

ArcGIS for Desktop - Single Use

1. Uninstall ArcGIS Desktop 10.0 (without deauthorization of the license).
2. Install ArcGIS for Desktop 10.1.
3. When prompted to upgrade licenses, click 'Yes' to complete the upgrade process.

 Note that a license can only be upgraded if it is current on maintenance. If this process fails, contact Esri Customer Service to verify that the account is current on maintenance.


If the above step has been already skipped and the system's installed licenses need to upgraded your 10.1, follow this workflow:

1. Launch ArcGIS Administrator.
2. Select Support Operations.
3. Click 'Upgrade Now...'.
4. If an internet connection is available:

a. Chose the online authorization/upgrade option.
b. Licenses are entered automatically.
c. Follow the prompts to complete the upgrade.

5. If an internet connection is not available:

a. Chose the offline authorization/upgrade option.
b. Licenses are entered automatically.
c. This generates an upgrade/authorization file.
d. Upload the result to Esri Customer Care.
e. Double-click the resulting license file and follow the prompts in the Software Authorization Wizard to complete the authorization.

Common Issues

• Authorization limits remain in effect for 10.1 as they existed at 10.0. Thus, customers that currently have five licenses at 10.0 which were upgraded to 10.1 licenses, have five upgrades available, but zero licenses available for new deployments.

• It is not possible to authorize licenses beyond the limits of the account. Check the Customer Care Portal to ensure that available authorizations are not being exceeded.

License Accounting and Upgrades

The license numbers (ESU123456789) provided with ArcGIS for Desktop 10.1 are essentially upgrades of the previous licenses that were issued at ArcGIS Desktop 10.0. Therefore, to move to ArcGIS for Desktop 10.1 the options are:

• Use the upgrade workflow above on the same system to upgrade the ArcGIS for Desktop 10.1 installation (recommended).

• De-authorize ArcGIS Desktop 10.0, and authorize ArcGIS for Desktop 10.1 (this is only necessary if moving the license to another system).

Backwards Compatibility

Single-use 10.1 licenses can authorize either ArcGIS 10.0 or 10.1, but not 9.x products.

ArcGIS for Desktop - Concurrent Use

1. Uninstall version 10.0 of ArcGIS License Manager.
2. Install version 10.1 of ArcGIS License Manager.
3. Launch ArcGIS License Server Administrator 10.1.
4. Select 'Authorization'.
5. Click 'Upgrade Now...'.
6. If an internet connection is available:

a. Chose the online authorization/upgrade option.
b. Licenses are filled in automatically.
c. Follow the prompts to complete the upgrade.

7. If an internet connection is not available:

a. Chose the offline authorization/upgrade option.
b. Licenses are filled out automatically.
c. This generates an upgrade/authorization file.
d. Upload the result to Esri Customer Care.
e. Double-click the resulting license file and follow the prompts in the Software Authorization Wizard to complete the authorization.

Common Issues

• Only licenses that are authorized to the particular License Manager being used can be upgraded.

• Licenses currently borrowed cannot be upgraded. If any licenses are borrowed, they must be returned before they can be upgraded to 10.1, but that can be done separately at a later time.

• Authorization limits remain in effect for 10.1 as they exist at 10.0. Thus, an organization that has purchased and deployed five licenses at 10.0 that were upgraded to 10.1 licenses, must either install 10.1 on the five currently deployed machines, or de-authorize one or more of those machines to use a 10.1 license on another system.

• It is not possible to authorize licenses beyond the limits of the account. Check the Customer Care Portal to ensure that available authorizations are not being exceeded.

License Accounting and Upgrades

The license numbers (EFL123456789) provided with ArcGIS for Desktop 10.1 are essentially upgrades of the previous licenses that were issued at ArcGIS Desktop 10.0. Therefore, to move to ArcGIS for Desktop 10.1 the options are:

• Use the upgrade workflow above on the same system to upgrade the ArcGIS License Manager 10.1 installation (recommended).

• De-authorize ArcGIS License Manager 10.0, and authorize ArcGIS License Manager 10.1 (this is only necessary if the license is being moved to another system).

Backwards Compatibility

The ArcGIS License Manager is the very first ArcGIS technology that should be upgraded because it is (backward) compatible with ArcGIS 10.1, 10.0, and all 9.x products.

 For more information about the compatibility between the ArcGIS Desktop and Server products please read Compatibility of ArcGIS 10.1 for Server with previous versions.


Created: 6/14/2012
Last Modified: 7/11/2013

Article Rating: (3)

Comments

By gqbrown - 10/22/2013 2:15 PM

Other - See details below.

None of the above works. I can't upgrade the 10.0 to 10.1. Ideas?

By maskari - 08/29/2012 10:46 AM

Other - See details below.

I tested it and it can’t be done. Due to the different architectures between 10 and 10.1, the same versions for both desktop and server will be needed to do this.

By jessebelcher - 08/01/2012 8:46 AM

I would like to see a new article that discusses the topic outlined below.

Same question... Can arcgis desktop 10.1 user publish maps using an ArcGIS server 10.0 ??

Rating:

By zdemirdjian - 06/24/2012 11:39 PM

I would like to see a new article that discusses the topic outlined below.

Can arcgis desktop 10.1 user publish maps using an ArcGIS server 10.0 ??

Rating:

By billfox - 06/22/2012 10:08 AM

The article needs to be updated.

Everything works great with updated concurrent licenses except when using the View License Usage Button the Version display shows 10.1 for hosts that have only v10 and hosts that have only v10.1 ArcGIS Desktop installed. Why is that?

Rating: