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ArcMap randomly crashes, displaying any of the following messages. The articles listed in this index address a variety of causes for the error message(s) and their work-arounds, when available. Please note that it may be necessary to log in to our support site before viewing an article.

The error messages that may occur are:

"The instruction 0x0000000 referenced memory at 0x0000000 which could not be read."

"Arcmap.exe has generated errors and will be closed by Windows."

"ArcMap has encountered a problem and needs to close."

• ArcMap.exe has generated errors and will be closed by Windows
  ArcMap randomly crashes and Windows returns one of the error messages shown below. Information provided in this article are some general solutions that may provide ways to avoid the errors. The error messages are: "The instruction 0x0000000 ...
• ArcMap closes when opening an MXD
  Opening an MXD causes ArcMap to crash and Windows returns one of the following errors: "The instruction 0x0000000 referenced memory at 0x0000000 which could not be read. Arcmap.exe has generated errors and will be closed by windows. ArcMa...
• SQL Server: Why does ArcMap crash when opening the attribute table of a large feature class when all features are selected?
  If you open the attribute table of a large feature class when all features are selected the gsrvr process may crash. This occurs with SQL Server 7.0 feature classes with more than 500,000 features. The problem does not occur in SQL Server 2000....
• ArcMap closes when opening Desktop Help
  Opening Desktop Help from ArcMap causes ArcMap to crash.
• Why does the Geoprocessing wizard cause ArcMap to crash?
  • The computer runs out of memory while the GeoProcessing Wizard is processing a job. Adjusting your operating systems virtual RAM setting may help. See next item as well Related Information below. • The sum of your computer's RAM and virtual m...
• Exporting from ArcMap causes a blue screen system crash
  Exporting to any format from ArcMap causes an immediate blue screen system crash.
• ArcToolbox closes when using the Project Wizard
  ArcToolbox crashes when performing the following operation: When converting data to a new coordinate system using the Project Wizard for shapefiles and geodatabases, the output geographic coordinate system (datum) differs from the input geograp...
• ArcMap closes while creating an XYEvent layer from OLE DB table
  ArcMap will crash with an application error if an XYEvent layer is generated from an Access 2000 view (query) table.
• ArcMap closes when running a Spatial Analyst function
  ArcMap crashes when running a Spatial Analyst function.
• ArcMap closes when using VBA to specify IArcPressPrinter::Driver
  ArcMap will crash when using Visual Basic for Applications (VBA) code to specify a driver on the IArcPressPrinter interface.
• ArcMap closes when using the Trace tool
  On certain datasets, where features from two overlapping feature classes are selected, clicking the Trace tool and then clicking on the map may cause ArcMap to crash.
• ArcMap closes when copy and pasting elements back into a layout
  After selecting and copying all elements in the layout view, such as a data frame, north arrow, neatline, map title, placed text, and legend, then pasting them back into an ArcMap layout, the application crashes.
• ArcMap closes when adding XY coordinates while georeferencing
  While georeferencing and zooming in on the display, ArcMap crashes when entering the 'to' coordinate pairs manually.
• ArcMap closes when using geoprocessing wizard clip, intersect or union
  Executing clip, intersect, or union in the Geoprocessing wizard crashes ArcMap.
• Error reading textfile data. This could be due to corrupt ODBC/MDAC components
  When opening ArcCatalog or browsing a directory which includes text files, the following error message may occur: "Error reading textfile data. This could be due to corrupt ODBC/MDAC components. You may not have access to all the MDAC utilitie...
• Abnormal Termination
  When the map display is at a very large scale, and its data frame has been rotated, creating a new feature may cause ArcMap to crash with an Abnormal Termination error message.
• Dragging multiple ArcIMS services into ArcMap works improperly
  This problem is addressed in ArcGIS 8.1.2. Dragging and dropping more than one service into ArcMap may not work properly.
• ArcMap/ArcCatalog closes connecting to ArcIMS Server using pre-IE 5.0
  If a machine has a previous version of Internet Explorer 5.0, and ArcGIS has been installed on it, ArcCatalog and ArcMap will crash if the user tries to connect to an ArcIMS server.
• An error occurs when adding SDC 1 format datasets to ArcMap
  After adding two or three SDC1 datasets, the following error message is displayed: "ArcMap has encountered a problem and needs to close." SDC1 datasets are found on the ESRI Data & Maps discs from 2003 or 2004. {NOTE}Newer ESRI Data & Maps ...

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