Knowledge Base - Technical Articles

Technical Article   Problem:  ArcView (Single Use) Register Now button greyed out

Article ID: 18571
Bug Id: N/A
Software:  ArcGIS - ArcView 9.0, 9.1, 9.2, 9.3, 9.3.1
Platforms:  Windows NT 4.0, 2000, XP


After installing ArcGIS ArcView (Single Use), the Register Now button is greyed out in the Desktop Administrator under Register ArcView and Extensions.

Solution or Workaround

  1. Ensure Internet Explorer 4.0 or higher is installed. Select About Internet Explorer from under the Help menu. If the version is not 4.0 or higher, download and install the current version from Microsoft.
  2. Run RegisterFixed.exe found in C:\Program Files\ArcGIS\bin to start the registration process. Double-click on the file from within Windows Explorer.

Related Information

Created: 4/25/2001
Last Modified: 5/3/2011

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By Anonymous - 05/06/2003 9:39 AM

We have experienced it with AV 8.2 SU and Win XP, and logged on as a regular user. Logging on with Administrator Previleges resolved the problem. Regards, Eduardo