Knowledge Base - Technical Articles
FAQ: Why doesn't the ArcGIS Desktop Administrator allow switching of software types or the license manager?
|Software:||ArcGIS - ArcEditor 8.1, 8.3, 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS - ArcInfo 8.0.1, 8.0.2, 8.1.2, 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS - ArcView 8.1.2, 8.2, 8.3, 9.0, 9.1, 9.2, 9.3, 9.3.1|
|Platforms:||Windows NT 4.0, 2000, XP|
Why doesn't the ArcGIS Desktop Administrator allow switching of software types or the license manager?
See also 24633: How to: Change the ArcGIS Desktop seat type for Citrix or restricted permissions environments
The Desktop Administrator allows switching between ArcInfo, ArcEditor and ArcView (Concurrent Use) and ArcView (Single Use).
Full use of the Desktop Administrator requires a user's permissions to include the ability to write to the following registry keys:
1. HKEY_CLASSES_ROOT\CLSID and
For 64-bit operating systems the keys are:
If these permissions are not granted, the user is only able to view Availability. All other functionality is disabled.
In a network environment, do NOT give permissions to the registry keys to domain users or authenticated users (both need access to the domain to authenticate). If this is done then it will slow the computer down to a crawl. The system administrator needs to give full control permissions to the local users group in order to authenticate everything locally rather than across the domain.
- Add the ESRI_LICENSE_FILE or ARCGIS_LICENSE_FILE system variable
Information provided includes the steps necessary to add the ESRI_LICENSE_FILE or ARCGIS_LICENSE_FILE system variable to a Windows computer.
- Is there any information concerning ArcGIS on Citrix Servers?
A technical article is available on Esri's support site entitled 'FAQ: What are the best practices for running ArcGIS Desktop in a Citrix XenApp environment?' Additional information can be found on Esri's Enterprise Technology Portal site. P...
- Cannot access ArcInfo functionality in a Citrix environment after switching seat type from ArcEditor or ArcView
ArcInfo functionality cannot be accessed after switching the seat type from either ArcEditor or ArcView functionality.
- The ArcMap title bar does not reflect the current ArcGIS seat type
The ArcMap title bar does not reflect the current ArcGIS seat type when using the environment variable ESRI_SOFTWARE_CLASS. The title bar always shows the seat type selected during installation.
- Change the ArcGIS Desktop seat type for Citrix or restricted permissions environments
Instructions provided describe how to change the ArcGIS Desktop seat type for Citrix or restricted permissions environments. Switching the ArcGIS seat type between ArcInfo, ArcEditor and ArcView is normally accomplished using the Desktop Administr...
Last Modified: 5/3/2012
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