Knowledge Base - Technical Articles
FAQ: Why doesn't the ArcGIS Desktop Administrator allow switching of software types or the license manager?
| Article ID: | 17970 |
|---|---|
| Software: | ArcGIS - ArcEditor 8.1, 8.3, 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS - ArcInfo 8.0.1, 8.0.2, 8.1.2, 9.0, 9.1, 9.2, 9.3, 9.3.1 ArcGIS - ArcView 8.1.2, 8.2, 8.3, 9.0, 9.1, 9.2, 9.3, 9.3.1 |
| Platforms: | Windows NT 4.0, 2000, XP |
Question
Answer
See also 24633: How to: Change the ArcGIS Desktop seat type for Citrix or restricted permissions environmentsThe Desktop Administrator allows switching between ArcInfo, ArcEditor and ArcView (Concurrent Use) and ArcView (Single Use).
Full use of the Desktop Administrator requires a user's permissions to include the ability to write to the following registry keys:
2. HKEY_LOCAL_MACHINE\SOFTWARE\ESRI
For 64-bit operating systems the keys are:
2.HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{E6BDAA76-4D35-11D0-98BE-00805F7CED21
If these permissions are not granted, the user is only able to view Availability. All other functionality is disabled.
In a network environment, do NOT give permissions to the registry keys to domain users or authenticated users (both need access to the domain to authenticate). If this is done then it will slow the computer down to a crawl. The system administrator needs to give full control permissions to the local users group in order to authenticate everything locally rather than across the domain.Related Information
- Add the ESRI_LICENSE_FILE or ARCGIS_LICENSE_FILE system variable
Information provided includes the steps necessary to add the ESRI_LICENSE_FILE or ARCGIS_LICENSE_FILE system variable to a Windows computer. - Is there any information concerning ArcGIS on Citrix Servers?
A technical article is available on Esri's support site entitled 'FAQ: What are the best practices for running ArcGIS Desktop in a Citrix XenApp environment?' Additional information can be found on Esri's Enterprise Technology Portal site. P... - Cannot access ArcInfo functionality in a Citrix environment after switching seat type from ArcEditor or ArcView
ArcInfo functionality cannot be accessed after switching the seat type from either ArcEditor or ArcView functionality. - The ArcMap title bar does not reflect the current ArcGIS seat type
The ArcMap title bar does not reflect the current ArcGIS seat type when using the environment variable ESRI_SOFTWARE_CLASS. The title bar always shows the seat type selected during installation. - Change the ArcGIS Desktop seat type for Citrix or restricted permissions environments
Instructions provided describe how to change the ArcGIS Desktop seat type for Citrix or restricted permissions environments. Switching the ArcGIS seat type between ArcInfo, ArcEditor and ArcView is normally accomplished using the Desktop Administr...
Created: 4/12/2001
Last Modified: 5/3/2012
(8)
Comments
By Scott-HTSI - 12/14/2011 8:06 AM
The article needs to be updated.
The correct CLSID for Windows 7 x64 is [HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{E6BDAA76-4D35-11D0-98BE-00805F7CED21]
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By mikebudd - 09/01/2011 12:02 PM
I would like to see a new article that discusses the topic outlined below.
ArcGis 10 has the most convoluted, inefficient install process I have seen in 15 years in the computer industry. Thinking about maybe bailing on this entire program. VERY Frustratinig.
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By ranbarasan - 06/22/2011 2:11 AM
Great article! It helped a lot!
I had this problem and tried lots of things but finally got the solution. Thanks a lot. OS: Windows 7 Enterprise Arcgis 10. sp2
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By Anonymous - 12/20/2010 12:03 PM
I followed the article’s instructions, but experienced another problem. I’ve provided details below.
You should specify that this article applies to version 10 as well.
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By Anonymous - 10/22/2009 1:27 PM
The article has missing, misleading, or conflicting information.
I sent a customer this article and he informed me that in a network environment, do NOT give permissions to the registry keys to Domain users or Authenticated Users (which both need access to the domain to authenticate) if this is done then it will slow the computer down to a crawl. The system administrator needs to give full control permissions to the Local users group in order to authenticate everything locally rather than across the domain.
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By Anonymous - 10/07/2009 1:03 AM
Other - See details below.
Full use of the Desktop Administrator requires a user's permissions to include the ability to full access to the following registry keys: [HKEY_LOCAL_MACHINE\SOFTWARE\ESRI\] [HKEY_CLASSES_ROOT\CLSID\{E6BDAA76-4D35-11D0-98BE-00805F7CED21] Tested on Sofware: ArcGIS - ArcInfo 9.3/9.3.1, ArcGIS - ArcEditor 9.3/9.3.1 Platforms: Windows XP SP3
By Anonymous - 02/22/2007 1:10 PM
The article needs to be updated.
No instructions
By Anonymous - 01/24/2006 12:45 PM
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By Anonymous - 05/18/2004 12:44 PM
I created a GPO and applied it to AD. Also, I verified that it updated the registry setting on the local machine. However, a regular user still can not change the Desktop Administrator settings.
By Anonymous - 04/22/2004 5:47 AM
Giving access to the entire HKCR\CLSID is pretty generic. This will open the registry up to all kinds of spyware which will wreck the machine. You really need to find the correct keys and only open access to them.
By Anonymous - 07/17/2003 11:41 AM
You could detail the steps necessary to fix the problem. Because of this lack of information, I need to write you and contact our internal tech support
By Anonymous - 03/03/2003 8:32 PM
How about in the next version the install chnages permissions on the Reg Keys?
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By sbergasse - 04/26/2012 12:10 PM
The article needs to be updated.
We should mention the keys for a 64 bit machine in this article: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ESRI HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{E6BDAA76-4D35-11D0-98BE-00805F7CED21
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