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ArcGIS 10.3 for Server Map Cache Consumption Patch

Summary

This patch specifically addresses issues regarding the display of cached map tiles. Esri recommends installing this patch if you are using cached map services.

Description

Introduction

Esri® announces the ArcGIS 10.3 for Server Map Cache Consumption Patch. This patch specifically addresses an issue regarding the display of cached map tiles causing HTTP 404 errors or missing tiles, even though the cache tiles exist. These errors result in file handles to cache tiles being left open which in turn could cause failures to update tiles during tile creation or ArcGIS Server becoming unresponsive to administration operations. Esri recommends installing this patch if you are using cached map services. It deals specifically with the issue listed below under Issues Addressed with this patch.


Issues Addressed with this patch


  • BUG-000082467 - ArcGIS for Server opens too many files and does not release the file handles when serving cached services.

To avoid conflicts with existing patches, the patch also addresses these issues:

  • BUG-000084197 - A blank page returned when trying to access secured services on ArcGIS for Server (AGS) 10.3 REST page if the AGS is federated to portal and if the browser language is set to non-English language.

  • BUG-000084674- Incorrect related rows are returned when the related data has edits, is archived, is non-versioned and keysets are used.

Installing this patch on Windows


Installation Steps:


ArcGIS 10.3 for Server must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2.     Checksum (Md5)
         
    ArcGIS for Server ArcGIS-103-S-MCC-Patch.msp 9F03BFB1CADA6FE558BCC031CA4A690B
         

  3. Make sure you have write access to your ArcGIS installation location.

  4. Double-click ArcGIS-103-S-MCC-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-103-S-MCC-Patch.msp


Installing this patch on Linux


Installation Steps:


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

ArcGIS 10.3 for Server must be installed before installing this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


        Checksum (Md5)
         
    ArcGIS for Server ArcGIS-103-S-MCC-Patch-lx.tar D07F7EFFE2D4D0A74D12A6C3BE0E2C8C
         

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-103-S-MCC-Patch-lx.tar

  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the ArcGIS 10.3 for Server Map Cache Consumption Patch from the programs list and click Uninstall to remove the patch.

To uninstall this patch on Linux, you will need to completely uninstall the ArcGIS for Server product. For more information regarding uninstalling ArcGIS for Server please see the Uninstalling ArcGIS for Server on Linux page.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.