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ArcGIS 10.1 SP1 for Server Manager Login Patch

Summary

This patch addresses issues when attempting to log in to ArcGIS Server Manager with an account containing a period or non-English characters.

Description

Introduction

Esri® announces the ArcGIS 10.1 SP1 for Server Manager Login Patch. This patch addresses the issue of being unable to log in to ArcGIS Server Manager with an account that contains a period or non-English characters. As a result of this issue, attempting to log in to ArcGIS Server Manager with an account containing one of these characters hangs and displays the message "Please wait…". It deals specifically with the issues listed below under Issues Addressed with this Patch.

Issues Addressed with this Patch


  • NIM086291 - Unable to log in to ArcGIS Server Manager with accounts that contain non-English characters.
  • NIM086332 - Unable to log in to ArcGIS Server Manager with usernames that contain a period.

Files Installed in this Patch


Windows and Linux:
    arcgismanager.js
    arcgismanager.js.uncompressed.js
    admin.js
    EsriCookieStorageProvider.js
    storage.js

Installing this Patch on Windows

Installation Notes:

System Administrators: A technical paper is available that discusses the enterprise deployment of ArcGIS 10.1 setups using Microsoft Systems Management Server (SMS), System Center Configuration Manager (SCCM), and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 10.1 Enterprise Deployment.

Installation Steps:

ArcGIS 10.1 Service Pack 1 for Server must be installed before you can install this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2.     Checksum
    ArcGIS for Server ArcGIS-101SP1-S-ML-Patch.msp 51e8bbd48f564a5c4f4d4866dcbdd71c

  3. Make sure you have write access to your ArcGIS installation location.

  4. Open the Services Management Console> Control Panel > Administrative Tools > Services. Stop the ArcGIS Server service.

  5. Double-click ArcGIS-101SP1-S-ML-Patch.msp to start the install process.

    NOTE: If double clicking on the MSP file does not start the Patch installation, you can start the Patch installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-101SP1-S-ML-Patch.msp

  6. Open the Services Management Console> Control Panel > Administrative Tools > Services. Start the ArcGIS Server service.

Installing this Patch on Linux


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

ArcGIS 10.1 Service Pack 1 for Server must be installed before you can install this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


        Checksum
    ArcGIS for Server ArcGIS-101SP1-S-ML-Patch-lx.tar 840439ebb57347f49e9bb5684fedda52

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

  3. ArcGIS for Server only: stop the ArcGIS server service by typing:

    % arcgis/server/stopserver.sh

  4. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-101SP1-S-ML-Patch-lx.tar

  5. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

  6. ArcGIS for Server only: start the ArcGIS Server service by typing:

    % arcgis/server/startserver.sh

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this Patch will be posted here.

How to identify which Patch is installed

To determine which ArcGIS products are installed, Choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this Patch. International sites, please contact your local Esri software distributor.