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ArcGIS 10 (Desktop, Engine, Server) Service Pack 4 - English

Summary

This Service Pack contains performance improvements, maintenance fixes, translation updates and includes all updates delivered since ArcGIS 10.0.

Description


Introduction

We recommend that all ArcGIS 10 customers download and install Service Pack 4 at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 10.


Installing this Service Pack on Windows


Installation Notes


ArcGIS Desktop 10:
  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.


  • If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, Service Pack 4 must be applied to all client installations.


  • Windows 2003 Server users, see Technical Article 33818 if you encounter Error 1718. File was rejected by digital signature policy.


  • Service Pack 4 is supported with the ArcGIS Desktop 10 Evaluation Edition.
ArcGIS Server for the Microsoft .Net Framework users:

ArcGIS Server 10 for the Microsoft .NET Framework has been separated into two setups: ArcGIS Server 10 - GIS Services and ArcGIS Server 10 - Web Applications.

  • ArcGIS Server 10 - GIS Services installs the Server Object Manager (SOM), Server Object Container (SOC), Services Manager, and Web Services (SOAP/REST) components.
  • ArcGIS Server 10 - Web Applications installs the Applications Manager and Software Developer Kit (SDK) components.

ArcGIS Server Post Install:

The ArcGIS Server Post Install will automatically launch after the update has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Services Post Install (if ArcGIS Server for the Microsoft .NET Framework is installed) manually from the shortcuts found in your Start menu.

The GIS Server Post Install will provide the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC), the GIS Server Manager (on ArcGIS Server Java) and the GIS Server Webservices (on ArcGIS Server for the Microsoft .NET Framework ) user accounts that were given the last time the post install was run. To avoid disrupting the operation of your server installation you should use these same accounts and provide the same passwords that were given the last time you ran the Post Install.

If you prefer, the Post Install can create new accounts, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see Technical Article 32766 for a suggested workaround).

For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

ArcGIS Server on Amazon EC2 users:

New ArcGIS Server on Amazon EC2 AMIs (Amazon Machine Images) that include 10.0 SP4 are available to existing ArcGIS Server on Amazon EC2 customers. If you would like to install 10.0 Service Pack 4 on your existing AMIs, see the ArcGIS Server on Amazon EC2 help topic Applying service packs and patches on Amazon EC2 for more information.

ArcIMS and ArcSDE users:

If you use ArcIMS 10.0 or the ArcSDE 10.0 application server, you must also install ArcIMS 10.0 Service Pack 4 or ArcSDE 10.0 Service Pack 4. For example, if you use ArcIMS 10.0 and ArcGIS 10.0 Desktop, install both ArcIMS 10.0 Service Pack 4 and ArcGIS 10.0 Service Pack 4 . Since ArcIMS 10.0 Service Pack 4, ArcSDE 10.0 Service Pack 4 and the ArcGIS 10.0 Service Pack 4 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

  • After you install ArcGIS 10.0 Service Pack 4 and ArcSDE 10.0 Service Pack 4, check to see if you must upgrade your ArcSDE geodatabase. To check this, connect to your geodatabase in ArcCatalog and view the Properties of your geodatabase. If the "Upgrade Status" on the General table indicates that the geodatabase needs upgrading the "Upgrade Geodatabase" option will be active. The "Upgrade Geodatabase" option will be inactive if the geodatabase does not need to be upgraded. Instructions on how to upgrade can be found in the Upgrade Geodatabase (Data Management) help topic.

System Administrators:

A technical paper is available that discusses the enterprise deployment of ArcGIS 10 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 10 Enterprise Deployment.


Installation Steps

ArcGIS 10.0 Service Pack 4 can be installed on top of ArcGIS 10.0 or any ArcGIS 10.0 Service Pack or patch. Service Pack 4 is cumulative and contains the fixes from all previous ArcGIS 10.0 Service Packs and patches.

To Install:


  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.


  2. Download the appropriate files:

    ArcGIS Desktop (ArcInfo, ArcEditor, ArcView, ArcGIS Eval Edition)
    ArcGISDesktop10sp4.msp
    439 MB
     
    ArcGIS Desktop Case Tools Extension
    ArcGISDesktopCaseTools10sp4.msp
    324 KB
     
    ArcGIS License Manager
    ArcGISLicenseManager10sp3.msp No Change Since 10 Service Pack 3
    13 MB
     
    ArcObjects SDK for the Microsoft .NET Framework
    ArcObjectsSDKNET10sp3.msp No Change Since 10 Service Pack 3
    264 MB
     
    ArcObjects SDK for Cross Platform C++
    ArcObjectsSDKCPP10sp1.msp No Change Since 10 Service Pack 1
    131 MB
     
    ArcObjects SDK for the Java Platform
    ArcObjectsSDKJava10sp2.msp No Change Since 10 Service Pack 2
    59 KB
     
    ArcReader
    ArcReader10sp4.msp
    174 MB
     
    ArcGIS Engine Runtime
    ArcGISEngine10sp4.msp
    206 MB
     
    ArcGIS Server for the Java Platform
    ArcGISServerJava10sp4.msp
    135 MB
     
    ArcGIS Server for the .Net Framework
    ArcGIS Server - GIS Services
    ArcGISServerGISServices10sp4.msp
    187 MB
    ArcGIS Server - Web Applications
    ArcGISServerWebApplications10sp4.msp
    116 MB
    ArcGIS Server Web ADF Runtime
    ArcGISServerWebADFRuntime10sp4.msp
    110 MB

  3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service, ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  5. (License Manager Only) From the Start/Stop License Service panel of the License Server Administrator, select "Stop" and close the License Server Administrator.

  6. Double-click the msp files to start the install process.

    NOTE: If double clicking on the MSP file does not start the Service Pack 4 installation, you can start the Service Pack 4 installation manually by using the following command:

    msiexec.exe /p [location of update]\<Product>10sp<#>.msp

  7. When Setup starts, follow the instructions on your screen.

  8. Repeat steps 2 - 6 for each product installed on your machine.

  9. (License Manager Only) From the Start/Stop License Service panel of the License Server Administrator, select 'Start' and close the License Server Administrator.

Installing this Service Pack on Linux/Solaris


Installation Notes


General Notes:

It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

ArcGIS Server users:

Make sure you install Service Pack 4 as the ArcGIS Server Owner, do not install it as the ROOT user.

For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

ArcIMS and ArcSDE users:

If you use ArcIMS 10.0 or the ArcSDE 10.0 application server, you must also install ArcIMS 10.0 Service Pack 4 or ArcSDE 10.0 Service Pack 4. For example, if you use ArcIMS 10.0 and ArcGIS 10.0 Desktop, install both ArcIMS 10.0 Service Pack 4 and ArcGIS 10.0 Service Pack 4 . Since ArcIMS 10.0 Service Pack 4, ArcSDE 10.0 Service Pack 4 and the ArcGIS 10.0 Service Pack 4 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

  • After you install ArcGIS 10.0 Service Pack 4 and ArcSDE 10.0 Service Pack 4, check to see if you must upgrade your ArcSDE geodatabase. To check this, connect to your geodatabase in ArcCatalog and view the Properties of your geodatabase. If the "Upgrade Status" on the General table indicates that the geodatabase needs upgrading the "Upgrade Geodatabase" option will be active. The "Upgrade Geodatabase" option will be inactive if the geodatabase does not need to be upgraded. Instructions on how to upgrade can be found in the Upgrade Geodatabase (Data Management) help topic.

Installation Steps

ArcGIS 10.0 Service Pack 4 can be installed on top of ArcGIS 10.0 or any ArcGIS 10.0 Service Pack or patch. Service Pack 4 is cumulative and contains the fixes from all previous ArcGIS 10.0 Service Packs and patches.

To Install:


  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

  2. Download the appropriate files to a location other than the installation location:

    ArcGIS Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))
    gis10-sp4-engine-linux.tar
    411 MB
    ArcGIS Engine Runtime for Sun Solaris
    gis10-sp4-engine-slrs.tar
    451 MB
     
    ArcGIS License Manager
    ArcGIS License Manager (SUSE Linux and Red Hat Linux (Intel))
    gis10-sp3-lm-linux.tar No Change Since 10 Service Pack 3
    19 MB
    ArcGIS License Manager (Sun Solaris)
    gis10-sp3-lm-slrs.tar No Change Since 10 Service Pack 3
    17 MB
     
    ArcReader for (SUSE Linux and Red Hat Linux (Intel))
    gis10-sp4-reader-linux.tar
    339 MB
    ArcReader for Sun Solaris
    gis10-sp4-reader-slrs.tar
    372 MB
     
    ArcGIS Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))
    gis10-sp4-server-linux.tar
    408 MB
    ArcGIS Server for the Java Platform (Sun Solaris)
    gis10-sp4-server-slrs.tar
    444 MB

  3. (License Manager Only) Stop the ArcGIS License Manager using the License Server Administrator:

    % arcgis/license10.0/LSAdmin

    Go to Start/Stop License Service, Click Stop, and close the License Server Administrator.

  4. Extract the specified tar file by typing:

    % tar xvf gis10-sp<#>-<engine/lm/reader/server>-linux.tar (Linux)
    % tar xvf gis10-sp<#>-<engine/lm/reader/server>-slrs.tar (Linux)

  5. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

  6. (License Manager Only) Start the ArcGIS License Server Administrator:

    % arcgis/license10.0/LSAdmin

    Go to Start/Stop License Service, click Start, and close the License Server Administrator.

How to identify which Service Pack is installed

Windows

To determine which ArcGIS products are installed, download the PatchFinder utility and run it from your local machine.

UNIX/Linux

To determine which ArcGIS products are installed, download and extract the PatchFinder utility and run it from your local machine.

Obtaining a DVD copy of the Service Pack

A DVD of this Service Pack is available for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack DVD order form. Sites outside of the United States, please contact your local ESRI software distributor.


Service Pack Updates

Check the ArcGIS Resource Center periodically for the availability of additional Service Packs. New information about this Service Pack will be posted here.

Getting Help

If you are in the United States, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. Sites outside of the United States, please contact your local ESRI software distributor.