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ArcGIS 9.3.1 SP2 QIP (Desktop, Engine, Server) Windows 2008 MrSID Patch

Summary

This patch addresses an issue with the MrSID raster format in the Windows 2008 R2 operating system.

Description

Introduction

Esri® announces the ArcGIS 9.3.1 SP2 QIP (Desktop, Engine, Server) Windows 2008 MrSID Patch. This patch addresses an issue with the MrSID raster format, which can cause the application to crash in the Windows 2008 R2 operating system. It deals specifically with the issues listed below under Issues Addressed with this Patch.

Issues Addressed with this Patch


  • NIM066937 - ArcMap crashes when loading any SID image (9.3.1 SP2+QIP on Windows 2008 R2 only).


  • Description: Using MrSID raster data in the Windows 2008 R2 operating system can cause the application to crash.


  • NIM067227 - ArcMap crashes when removing a JPEG 2000 image from the Table of Contents, or when closing ArcMap, if the map contains a JPEG 2000.


  • Description: Removing JPEG 2000 raster format data from the ArcMap table of contents can cause the application to crash.


Files Installed in this Patch


    Under the Windows <ArcGIS Installation Directory>\bin folder:

      Gdal14.dll
      LibCurl.dll

Installing this Patch on Windows


Installation Notes:

  • System Administrators - System Administrators - A technical paper is available that discusses the enterprise deployment of ArcGIS 9.3 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 9.3 Enterprise Deployment.

ArcGIS (Desktop, Engine, Server) 9.3.1 Service Pack 2 Quality Improvement Patch must be installed before you can install this patch.


  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. ArcGIS (Desktop, Engine, Server) Gis931SP2QIP-DTES-W2k8MrSID-Patch.exe

  3. Make sure you have write access to your ArcGIS installation location.


  4. For ArcGIS Server GIS Services Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Stop the ArcGIS Server Object Manager and ArcGIS Server SOC Monitor services.

    For ArcGIS Server Java Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Stop the ArcGIS Server Object Manager; ArcGIS Server SOC Monitor and ArcGIS Server Manager services.


  5. Double-click Gis931SP2QIP-DTES-W2k8MrSID-Patch.exe to start the install process.

    NOTE: If double clicking on the EXE file does not start the Patch installation, you can start the Patch installation manually by using the following command:

      msiexec.exe /p [location of Patch]\Gis931SP2QIP-DTES-W2k8MrSID-Patch.exe
  6. When Setup starts, follow the instructions on your screen.


  7. For For ArcGIS Server GIS Services Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Start the ArcGIS Server Object Manager and ArcGIS Server SOC Monitor services.

    For ArcGIS Server Java Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Start the ArcGIS Server Object Manager; ArcGIS Server SOC Monitor and ArcGIS Server Manager services.


Patch Updates

Check the ArcGIS Resource Center periodically for the availability of additional patches. New information about this Patch will be posted here.

How to identify which Patch is installed


Windows

    To find out what ArcGIS products are currently installed on your machine, download the PatchFinder.exe utility and run it from your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this Patch. International sites, please contact your local Esri software distributor.