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ArcGIS 10 SP2 (Desktop, Engine, Server) Page Layout Map Surround Patch

Summary

This patch addresses a crash in ArcMap when opening or saving certain map documents in ArcGIS 10.0 Service Pack 2. Any map document that includes a map surround, and has been saved to version 9.0/9.1 or 8.3 using the "Save a Copy" command can trigger the crash. As there is no way to know if a document was saved to a previous version, we recommend that all users install this patch.

Description

Introduction

Esri® announces the ArcGIS 10 SP2 (Desktop, Engine, Server) Page Layout Map Surround Patch. This patch addresses an issue introduced at 10.0 Service Pack 2 that causes ArcMap to crash when certain documents are opened or saved. The problem is believed to effect a large number of existing map documents that contain page layout map surrounds, and we recommend that all users with workflows that interact with the page layout install this patch. It deals specifically with the issues listed below under Issues Addressed with this Patch.

Issues Addressed with this Patch


  • NIM067980 - Crash when switching views after opening mxd saved to 9.0/9.1 or 8.3.


  • Description: Some map documents (MXDs) that worked properly in ArcGIS 10 Service Pack 1 (SP1) or prior cannot be opened or saved after installing ArcGIS 10 Service Pack 2 (SP2). In cases where the map document opens successfully, ArcMap may crash when switching between Data View and Layout View or when working with map surrounds such as Legend, North Arrow, Scale Bar, and Scale Text.

    The crash is triggered by any map document that includes a map surround and has been saved to version 9.0/9.1 or 8.3 using the "Save a Copy" command. The affected documents may have had the save to prior version performed by any version of ArcGIS, not just 10.0 sp2. In many cases, it may not be obvious which documents have been affected.

Files Installed in this Patch


    Under the Windows <ArcGIS Product Installation Directory>\bin folder:

      PageLayout.dll
    Under the Linux/Solaris <ArcGIS Product Installation Directory>/bin folder:

      PageLayout.dll

Installing this Patch on Windows


Installation Notes:

  • System Administrators - A technical paper is available that discusses the enterprise deployment of ArcGIS 10 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 10 Enterprise Deployment.
ArcGIS 10 Service Pack 2 Desktop, Engine, Reader or Server must be installed before you can install this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. ArcGIS Desktop Gis10sp2-DT-PLMS-Patch.msp
     
    ArcGIS Engine Gis10sp2-E-PLMS-Patch.msp
     
    ArcReader Gis10sp2-R-PLMS-Patch.msp
     
    ArcGIS Server - Gis Services Gis10sp2-SGIS-PLMS-Patch.msp
     
    ArcGIS Server Java Gis10sp2-SJ-PLMS-Patch.msp

  3. Make sure you have write access to your ArcGIS installation location.


  4. For ArcGIS Server for the Microsoft .NET Framework Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Stop the ArcGIS Server Object Manager and ArcGIS Server SOC Monitor services.

    For ArcGIS Server Java Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Stop the ArcGIS Server Object Manager; ArcGIS Server SOC Monitor and ArcGIS Server Manager services.


  5. Double-click Gis10sp2-<Product>-PLMS-Patch.msp to start the install process.

    NOTE: If double clicking on the MSP file does not start the Patch installation, you can start the Patch installation manually by using the following command:

      msiexec.exe /p [location of Patch]\Gis10sp2-<Product>-PLMS-Patch.msp
  6. When Setup starts, follow the instructions on your screen. At the end of the installation, follow the instructions to run the GIS Server Post Install.


  7. For ArcGIS Server for the Microsoft .NET Framework Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Start the ArcGIS Server Object Manager and ArcGIS Server SOC Monitor services.

    For ArcGIS Server Java Only: Open the Services Management Console> Control Panel > Administrative Tools > Services. Start the ArcGIS Server Object Manager; ArcGIS Server SOC Monitor and ArcGIS Server Manager services.


Installing this Patch on Linux and Solaris


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

ArcGIS 10.0 Service Pack 2 Engine, Reader or Server must be installed before you can install this Patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    ArcGIS Engine for Linux Gis10sp2-E-PLMS-Patch-linux.tar
     
    ArcGIS Engine for Solaris Gis10sp2-E-PLMS-Patch-slrs.tar
     
    ArcGIS Reader for Linux Gis10sp2-R-PLMS-Patch-linux.tar
     
    ArcGIS Reader for Solaris Gis10sp2-R-PLMS-Patch-slrs.tar
     
    ArcGIS Server for Linux Gis10sp2-S-PLMS-Patch-linux.tar
     
    ArcGIS Server for Solaris Gis10sp2-S-PLMS-Patch-slrs.tar


  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.


  3. For ArcGIS Server only: stop the ArcGIS server by typing:
    % arcgis/scripts/stopserver
  4. Extract the specified tar file by typing:
    % tar -xvf Gis10sp2-E-PLMS-Patch-linux.tar (Linux)
    % tar -xvf Gis10sp2-E-PLMS-Patch-slrs.tar (Sun Solaris)
    % tar -xvf Gis10sp2-R-PLMS-Patch-linux.tar (Linux)
    % tar -xvf Gis10sp2-R-PLMS-Patch-slrs.tar (Sun Solaris)
    % tar -xvf Gis10sp2-S-PLMS-Patch-linux.tar (Linux)
    % tar -xvf Gis10sp2-S-PLMS-Patch-slrs.tar (Sun Solaris)
  5. Start the installation by typing:
    % ./applypatch
    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.


  6. For ArcGIS Server only: start the ArcGIS Server by typing:

      % arcgis/scripts/startserver

Patch Updates

Check the ArcGIS Resource Center periodically for the availability of additional patches. New information about this Patch will be posted here.

How to identify which Patch is installed


Windows

    To find out what ArcGIS products are currently installed on your machine, download the PatchFinder.exe utility and run it from your local machine.

Linux / Unix

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder utility and run it from your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this Patch. International sites, please contact your local Esri software distributor.