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ArcGIS 9.2 Service Pack 4

Summary

This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.

Description

Important Note

Windows 2003 Server users, see Technical Article 33818 if you encounter Error 1718. File was rejected by digital signature policy

A CD of this Service Pack will be made available in the next several weeks for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack CD order form.

Introduction

We recommend that all ArcGIS 9.2 customers download and install this Service Pack, at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.2.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.


Issues Addressed with this Service Pack


ArcGIS 9.2 SP4 contains critical fixes and new functionality. It is recommended that all users install this service pack.

A complete list of the issues that have been fixed in this service pack is available here.

A list of the main enhancements that have been made in the 9.2 Service Packs is available here. These enhancements include new tools and functionality, including the new Cadastral Editor for Survey Analyst.

Files Installed with this Service Pack


Installing this Service Pack on Windows


Installation Notes


    It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

    To find out what products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products are currently installed on your machine. This will help determine which product Service Packs you should install on your machine. The report also details which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

      ArcGIS ArcReader
      ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
      ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
      ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
      ArcGIS Engine Runtime
      ArcGIS Server for the Microsoft .NET Framework
      ArcGIS Server for the Java Platform
      ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
      ArcIMS
      ArcIMS Web ADF for the Microsoft .NET Framework
      ArcIMS Web ADF for the Java Platform
      ArcSDE


    NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 4 or ArcSDE 9.2 Service Pack 4 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2 Desktop, install both ArcIMS 9.2 Service Pack 4 and ArcGIS 9.2 Desktop Service Pack 4. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE (ArcGIS Desktop 9.2 users): The ArcGIS Desktop Help updates setup (ArcGISDesktopHelp92sp4.msp) includes updates for ArcGIS 9.2 Desktop Documentation, including Help files, core extension Help files, geoprocessing tool Help files, tutorials, tutorial videos, and an updated "What's new in ArcGIS 9.2?" pdf. The ArcGIS Desktop setup (ArcGISDesktop92sp4.msp) must be applied before the ArcGIS Desktop Help update.

    NOTE (ArcGIS Desktop Evaluation Edition users): This Service Pack is supported with the ArcGIS Desktop Evaluation Edition.

    NOTE (ArcGIS Server Post Install): The ArcGIS Server Post Install will automatically launch after the service pack has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Applications Post Install manually from the shortcuts found in your Start menu. The Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC) and the ArcGIS Server Web Services user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see /home/index.cfm?fa=knowledgebase.techarticles.articleShow&d=32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

    NOTE (ArcGIS Server for the Microsoft .Net Framework users):

    The ArcGIS Server for the Microsoft .Net Framework setup has a Service Pack 4 setup named ArcGISServerDotNet92sp4.msp.

    The 9.2 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installation is installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has a Service Pack 4 setup named ArcGISServerWebADFRuntime92sp4.msp.

      Note: A machine that has the ArcGISServerDotNet92sp4.msp installed would not require an installation of the ArcGISServerWebADFRuntime92sp4.msp.

Installation Steps


    ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches and service packs. If you have a previous patch or service pack installed, you may apply this Service Pack over it to update the required files.

    To Install:


    1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.


    2. Download the appropriate files to a location other than the installation folder:

      ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)
      ArcGISDesktop92sp4.msp 176 MB
      ArcGIS Desktop Help updates
      ArcGISDesktopHelp92sp4.msp 379 MB
      ArcGIS Desktop Developer Kit for the Microsoft .Net Framework
      DesktopSDKDNet92sp4.msp 51 MB
      ArcGIS Desktop Developer Kit for Visual Basic 6 (no updates since SP2)
      DesktopSDKVB692sp2.msp 1 MB
      ArcGIS Desktop VBA Developer Resources (no updates since SP2)
      DesktopSDKVBA92sp2.msp 1 MB
      ArcGIS Desktop Developer Kit for Visual C++
      DesktopSDKVCPP92sp4.msp 75 MB
      ArcReader
      ArcReader92sp4.msp 61 MB
      ArcGIS Desktop Evaluation Edition
      ArcGISEvalEdition92sp4.msp 175 MB
      ArcGIS Tutorial Data
      Tutorial92sp4.msp 4 MB
       
      ArcGIS Engine Runtime
      ArcGISEngine92sp4.msp 120 MB
      ArcGIS Engine Developer Kit for the Microsoft .Net Framework
      ArcGISEngineSDKNet92sp4.msp 51 MB
      ArcGIS Engine Developer Kit for C++
      ArcGISEngineSDKCPP92sp4.msp 69 MB
      ArcGIS Engine Developer Kit for the Java Platform (no updates since SP2)
      ArcGISEngineSDKJava92sp2.msp 1 MB
      ArcGIS Engine Developer Kit for Visual Basic 6 (no updates since SP2)
      ArcGISEngineSDKVB692sp2.msp 1 MB
      ArcGIS Engine Developer Kit for Visual C++
      ArcGISEngineSDKVCPP92sp4.msp 66 MB
       
      ArcGIS Server for the Microsoft .Net Framework
      ArcGISServerDotNet92sp4.msp 279 MB
      ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework
      ArcGISServerWebADFRuntime92sp4.msp 23 MB
      ArcGIS Server for the Java Platform
      ArcGISServerJava92sp4.msp 261 MB

    3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager.

    4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service and the ArcGIS Server Object Manager.

    5. Double-click the msp files to start the install process.

      NOTE: If double clicking on the MSP file does not start the Service Pack installation, you can start the Service Pack installation manually by using the following command:

        msiexec.exe /p [location of service pack]\<Product>92sp4.msp
    6. When Setup starts, follow the instructions on your screen.

    7. Repeat steps 2 - 6 for each product installed on your machine.


    NOTE: If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, this Service Pack must be applied to all client installations.

    NOTE: You will not be able to install this Service Pack directly from any removable media, you must copy the Service Pack Install file (MSP) locally or to a location on your network prior to installing the Service Pack.

    System Administrators note:
    A technical paper is available to provide information on deploying ArcGIS and Service Packs. This white paper discusses the deployment of ArcGIS 9.2 setups and Service Packs using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered.
    Deploying Managed ArcGIS 9.2 Setups.

Installing this Service Pack on UNIX/Linux


Installation Notes


    It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The PatchFinder utility searches for the following ArcGIS products.

      ArcGIS Engine Developer Kit for C++
      ArcGIS Engine Developer Kit for the Java Platform
      ArcGIS Engine Runtime
      ArcGIS Server for the Java Platform
      ArcIMS
      ArcIMS Web ADF for the Java Platform
      ArcInfo Workstation
      ArcReader
      ArcSDE

    Extract the tar file by typing:

    % tar xvf PatchFinder.tar

    Run the utility by typing:

    % ./PatchFinder


    NOTE (ArcIMS and ArcSDE users): If you use ArcIMS 9.2 or ArcSDE 9.2, you must also install ArcIMS 9.2 Service Pack 4 or ArcSDE 9.2 Service Pack 4 . For example, if you use ArcIMS 9.2 and ArcGIS 9.2, install both ArcIMS 9.2 Service Pack 4 and ArcGIS 9.2 Service Pack 4. Since ArcIMS 9.2, ArcSDE 9.2 and the ArcGIS 9.2 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

    NOTE (ArcGIS Server):

    • Make sure you install the Service Pack as the ArcGIS Server Owner, do not install it as the ROOT user.
    • For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help. You can access the ArcGIS Server Help online at http://webhelp.esri.com/arcgisserver/9.2.

Installation Steps


    ArcGIS 9.2 must be installed before you can install this Service Pack. This Service Pack is cumulative and contains the fixes from all previous 9.2 patches. If you have a previous patch installed, you may apply this Service Pack over it to update the required files.

    To Install:


    1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

    2. Download the appropriate files to a location other than the installation location:

      ArcGIS 9.2 Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))
      gis92-sp4-engine-linux.tar 346 MB
      ArcGIS 9.2 Engine Runtime for Sun Solaris
      gis92-sp4-engine-slrs.tar 236 MB
      ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (SUSE Linux and Red Hat Linux (Intel))
      gis92-sp4-engsdkcpp-linux.tar 4 MB
      ArcGIS 9.2 Engine Developer Kit for Cross Platform C++ (Sun Solaris)
      gis92-sp4-engsdkcpp-slrs.tar 4 MB
      ArcGIS 9.2 Engine Developer Kit for the Java Platform (SUSE Linux and Red Hat Linux (Intel))
      gis92-sp4-engsdkjava-linux.tar 1 MB
      ArcGIS 9.2 Engine Developer Kit for the Java Platform (Sun Solaris)
      gis92-sp4-engsdkjava-slrs.tar 1 MB
       
      ArcReader 9.2 for (SUSE Linux and Red Hat Linux (Intel))
      gis92-sp4-reader-linux.tar 291 MB
      ArcReader 9.2 for Sun Solaris
      gis92-sp4-reader-slrs.tar 204 MB
       
      ArcGIS 9.2 Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))
      gis92-sp4-server-linux.tar 665 MB
      ArcGIS 9.2 Server for the Java Platform (Sun Solaris)
      gis92-sp4-server-slrs.tar 553 MB
      ArcGIS 9.2 Server Web ADF for the Java Platform (HP HPUX PA-RISC & IBM AIX)
      gis92-sp4-serveradfjava.tar 212 MB

    3. Extract the specified tar file by typing:

        % tar -xvf gis92-sp4-<engine/reader/server>-slrs.tar (Sun Solaris)
        % tar xvf gis92-sp4-<engine/reader/server>-linux.tar (Linux)
    4. (IBM-AIX Only) You must remove any inactive libraries that are loaded into memory before proceeding to the next step. Not doing so will result in an installation error. To remove them, as ROOT user, type:

        # /usr/sbin/slibclean
    5. (Server Only) Before running the ArcGIS 9.2 Service Pack 4 applypatch command, you must:
      • Verify there is no existing Xvfb or Xsun process running.
        % ps -ef | grep Xvfb
      • If Xvfb is running, kill the process using the Process ID of Xvfb.
        % kill -9 <pid of Xvfb>
      • Verify there are no existing locks on Xvfb by checking the following locations:
        /tmp/.X7-lock (Linux)
        /tmp/.X11-unix/X7 (optional, exists on some SuSE machines)
        /tmp/.X11-unix/X7= (optional, exists on some Redhat machines)
        /tmp/.username-X11-unix/X7 (Solaris) where username is the owner of the ArcIMS installation.
        /tmp/.username-X11-pipe/X7 (Solaris) where username is the owner of the ArcIMS installation.
      • Remove any lock on Xvfb or Xsun if it exists.
    6. Start the installation by typing:

        % ./applypatch

      This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.


How to identify which Service Pack is installed

    UNIX/Linux

    To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder.tar and run PatchFinder utility from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The PatchFinder utility searches for the following ArcGIS products.

      ArcGIS Engine Developer Kit for C++
      ArcGIS Engine Developer Kit for the Java Platform
      ArcGIS Engine Runtime
      ArcGIS Server for the Java Platform
      ArcIMS
      ArcIMS Web ADF for the Java Platform
      ArcInfo Workstation
      ArcReader
      ArcSDE

    Extract the tar file by typing:

    % tar xvf PatchFinder.tar

    Run the utility by typing:

    % ./PatchFinder

    Windows

    To find out what ArcGIS products are currently installed on your machine, download the ServicePackFinder92.exe utility and run it from your local machine. This utility provides a report detailing which ArcGIS products and which service packs have been installed. The report is displayed when the utility is run and a servicepack.txt log file is created in your temp folder. The Service Pack Finder utility searches for the following ArcGIS products.

      ArcGIS ArcReader
      ArcGIS Desktop (ArcView, ArcEditor, ArcInfo) Includes the ArcReader fixes for the ArcReader FEATURE.
      ArcGIS Desktop Developer Kit for the Microsoft .NET Framework, VB6, VBA and Visual C++
      ArcGIS Engine Developer Kit for C++, the Java Platform, the Microsoft .NET Framework, VB6 and Visual C++
      ArcGIS Engine Runtime
      ArcGIS Server for the Microsoft .NET Framework
      ArcGIS Server for the Java Platform
      ArcGIS Server Web ADF Runtime for the Microsoft .NET Framework
      ArcIMS
      ArcIMS Web ADF for the Microsoft .NET Framework
      ArcIMS Web ADF for the Java Platform
      ArcSDE

Service Pack Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.