laptop and a wrench

Bug

Switching basemaps with different spatial references in the Explorer for ArcGIS (iOS) 17.1.0 app prevents the web maps from displaying.

Last Published: November 30, 2017 Explorer for ArcGIS
Bug ID Number BUG-000108212
SubmittedSeptember 21, 2017
Last ModifiedJuly 29, 2020
Applies toExplorer for ArcGIS
Version found17.1.0
Operating SystemApple iOS
Operating System Version10.0x
Version Fixed17.2.0
StatusFixed

Workaround

Create a new map with the new basemap, and copy in the operational layers. This works but users must be aware that map properties that are set by loading from a webmap are lost. The process that creates the new replacement map copy these from the old map to the new map.

Steps to Reproduce

Bug ID: BUG-000108212

Software:

  • Explorer for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic