laptop and a wrench

Bug

If network connections are interrupted prior to executing a 'synchronizeReplica' task when Collector for ArcGIS (Android) is synchronizing disconnected edits, the edits can no longer be synchronized and subsequent attempts are unsuccessful.

Last Published: May 6, 2015 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000084156
SubmittedDecember 19, 2014
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (Android)
Version found10.2.7
Operating SystemAndroid
Operating System Version4.4x
Version Fixed10.3.1
StatusFixed

Workaround

1. Using a file explorer software (such as Windows Explorer), browse to the file directory of Collector for ArcGIS on the Android device, and navigate to the folder containing the disconnected edits. 2. In this folder, delete the folder named 'Syncgdbrequest' and the .gdb file which has a name beginning with 'client_delta'3. On the Android device, restart Collector for ArcGIS and attempt to sync the disconnected edits again. The disconnected map is now able to sync again.

Steps to Reproduce

Bug ID: BUG-000084156

Software:

  • Collector Classic for ArcGIS (Android)

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