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Bug

Adding a point cloud (hosted) scene service in Portal for ArcGIS 10.5 scene viewer returns "Error: Layer type is not supported".

Last Published: March 2, 2017 Portal for ArcGIS
Bug ID Number BUG-000102226
SubmittedJanuary 19, 2017
Last ModifiedFebruary 15, 2023
Applies toPortal for ArcGIS
Version found10.5
Operating SystemWindows OS
StatusKnown Limit

Additional Information

The error message in the Scene Viewer is correct. Point Cloud Scene Layers are indeed not supported in the Scene Viewer in Portal 10.5. The first Portal version of the Scene Viewer to support Point Cloud Scene Layers will be 10.5.1. In the meantime the layers published to Portal can be consumed in the arcgis online Scene Viewer.

Workaround

After uploading to My Content and selecting the option to 'Publish this file as a hosted layer," add the Service URL to the ArcGIS Online scene viewer. These hosted scene services can only be rendered in the ArcGIS Online scene viewer, as this is a limitation of the Portal for ArcGIS 10.5 scene viewer.<a href="http://doc.arcgis.com/en/arcgis-online/create-maps/add-layers-to-scene.htm#ESRI_SECTION1_44C4A3C3F2404B1194E3FD8D11AA0F8C" target="_blank">http://doc.arcgis.com/en/arcgis-online/create-maps/add-layers-to-scene.htm#ESRI_SECTION1_44C4A3C3F2404B1194E3FD8D11AA0F8C</a>

Steps to Reproduce

Bug ID: BUG-000102226

Software:

  • Portal for ArcGIS

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