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Bug

Unable to download a file from ArcGIS output directory through ArcGIS Web Adaptor for IIS when the file size is greater the 1.5 GB.

Last Published: June 3, 2019 ArcGIS for Server
Bug ID Number BUG-000087670
SubmittedMay 14, 2015
Last ModifiedApril 27, 2022
Applies toArcGIS for Server
Version found10.3.1
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
Version Fixed10.4
StatusFixed

Additional Information

The ability to download files larger than 1.5 GB was added for certain file types at ArcGIS 10.4 and 10.5 respectively. At 10.4, support was added for files with a MIME type of application/zip and application/octet-stream. At 10.5, support was further added for the MIME type application/netcdf for NetCDF files. If a problem is encountered downloading files larger than 1.5 GB on newer releases, please work with Esri Technical Support to open a new bug for the specific file type.

Workaround

Use ArcGIS Web Adaptor (Java Platform).

Steps to Reproduce

Bug ID: BUG-000087670

Software:

  • ArcGIS for Server

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